Elements and Performance Criteria
- Develop and maintain effective relationships with individuals
- A wide network of contacts is developed and used by taking the time to talk and listen to stakeholders and other organisations.
- The benefits of a diversity of views are valued and used to build a broad industry perspective.
- Common ground is identified to facilitate consensus between sectoral interests and joint ownership of industry goals, strategies and plans.
- Respect is gained by demonstrating high performance standards and providing regular information, feedback and service to stakeholders.
- Develop influential networks, alliances and partnerships
- Sources of useful expertise and consultative mechanisms are identified to establish contact with other people and sectors and to develop a broader viewpoint.
- Cooperation is harnessed by identifying mutual benefits, agreeing on common goals and joint approaches and through creating 'win-win' outcomes.
- Collaborative relationships that position the industry with key peak bodies, government agencies and individuals are established and maintained.
- Agreements are adhered to and commitments are met to maintain credibility.
- Demonstrate diplomacy, integrity and ethics
- The sharing of knowledge and expertise is promoted by personal example.
- Genuine rapport with people at all levels is established through allocating sufficient time to listen and talk to them.
- People are treated fairly and with sensitivity to individual differences.
- Conflict is managed constructively, impartially and with a minimum of fuss.
- Respect is modelled through ethical values, honest actions and speech.
- Work effectively with cultural diversity
- Develop and motivate others
- Emerging leaders and talented people are identified and encouraged with regular feedback and recognition.
- Learning opportunities are provided for emerging leaders through succession planning, effective coaching/mentoring and role rotation.
- Industry-wide initiatives are communicated to encourage and support emerging leaders.